This notice says what bAIbel Technologies Limited holds about you, why, for how long, and what you can ask us to do with it. The short version: the documents you translate in bAIbel AV stay on your computer or go directly to the AI providers you choose, and never reach us unless you send them to us yourself (if we host bAIbel TMS for your organisation, we process its content for your organisation as its processor). What reaches us as controller is what we need to sell you a licence, keep it working, deliver updates and answer your emails, and the access logs our websites keep.
bAIbel Technologies Limited, a company registered in England and Wales (company number 09639418), 69 Loughborough Road, Bradmore, Nottingham NG11 6PA, United Kingdom, is the controller of the personal data described here. We are registered with the Information Commissioner's Office, registration ZB816348.
For anything in this notice, write to support@baibel-technologies.com or to the address above.
This notice is given under the UK GDPR and the Data Protection Act 2018, and under the EU GDPR where you are in the European Economic Area.
Your documents. bAIbel AV works on your computer. Your documents, translation memories, termbases and projects stay there. They reach us only if you send them to us yourself, for example in an email, a screenshot or a support bundle.
What you send to an AI provider. When you use a feature that calls a language model, a speech recogniser, a text-recognition service or a GPU server, the request goes from your computer to the provider you chose, on your account with them and under your key. We are not a party to it, and the application has no default provider that it sends to without your choice. For that content you are the controller and your provider is your processor, so its own terms and privacy notice apply. The application can replace names, figures and patterns with stand-ins before a request leaves, if you set it to.
Your API keys and display name. Your API keys (stored encrypted) and the display name you enter at first run stay on your computer. The application never sends them to us.
AV Web licences. AV Web checks its licence file offline; no licence data reaches us.
Usage data. The application sends no analytics, telemetry or crash reports.
A TMS server you connect to. If you sign in to a bAIbel TMS server from the application, that server belongs to whoever runs it, usually your agency or client, and their notice applies.
| What | When | Why | Lawful basis |
|---|---|---|---|
| Your licence key | When the application checks your licence, releases a seat, or downloads an update or a resource | To confirm the licence is valid and deliver what it entitles you to | Contract |
| A machine identifier | With the licence check and resource downloads | To count your seats and stop one licence being shared beyond them | Contract |
| The version of the beta agreement you accepted, with the date and the machine identifier | When you accept it | To keep a record that you accepted it | Our legitimate interest in being able to show the terms you accepted |
The machine identifier is made from your Windows computer name and Windows user name by a one-way function. It lets us recognise the same computer asking again; it does not tell us what the computer or the user is called. Versions of the application before 0.1.48 sent the names themselves, and records made then may hold them until those records are deleted.
You do not have to give us this data, but without the licence key and the machine identifier the application cannot check your licence and will not run.
Each request to our licensing service is also logged: the address requested, the time, your IP address with its last part removed, and the approximate location Microsoft derives from it. We use these logs to keep the service secure and to fix faults, which is our legitimate interest.
When we issue a licence we record the email address it belongs to and, where there is one, a reference to the order it came from. With these the record holds the licence key, its type, its dates, the features it includes, how many computers it may be active on, and the identifiers of the computers it is active on. We use it to issue and manage your licence, send you the key and the installer, and answer you about it. The lawful basis is the contract with you.
If you email us, at support@baibel-technologies.com or beta@baibel-technologies.com, we keep your messages and our replies to answer you and, if you are testing a beta, to follow up what you reported. If you send us a support bundle from the application, it contains what the application's preview showed you before you saved it, and we use it only to investigate your report and to improve the product. The lawful basis is our legitimate interest in answering you, or the contract where the message is about your licence.
We will only send you news about our products if you ask us to.
Our websites across all hosts on baibel-technologies.com and baibel.tech set no cookies, use no analytics or tracking, and load nothing from any other company's servers: their fonts, images and videos are served from our own hosts. They have no forms; the contact links open your own email program.
On every host of both domains, our web servers keep standard access logs (the page requested, the page you came from, the time, your IP address and your browser's description of itself) for 90 days, to keep the sites secure and working. That is our legitimate interest.
These companies hold personal data for us, on our instructions and under data-processing terms:
| Company | What for | Where |
|---|---|---|
| Microsoft (Azure) | Our licensing service and its database, software and resource downloads, and the service's logs | EU (Ireland) |
| Amazon Web Services | This website and its logs; for application versions before 0.2.9, our previous licensing service and its 90-day request logs, and licence records made before our move to Azure, until they are deleted | UK (London) and EU (Ireland) |
| UK2.net (its Stackmail service) | Receiving and storing our email | UK2's data centres (see UK2's terms) |
| Google (Gmail) | Sending some of our emails, such as licence emails | USA and other countries |
| Brevo | Delivering the emails we send | EU (France, Germany, Belgium) |
We do not sell personal data, and we do not use it for advertising or to build profiles.
Our licensing data is held in the EU (Ireland). This website is hosted in the UK, but Amazon's content delivery network serves each visit from the location nearest the visitor, which may be outside the UK. Where one of these companies, or a company working for it, handles data outside the UK and the EEA, the transfer is protected by the UK International Data Transfer Addendum or the EU Standard Contractual Clauses, or by an adequacy decision. You can write to us to ask which applies and to obtain a copy of the safeguards.
Everything the application sends us is encrypted in transit. Your licence key travels in a request header rather than in the web address, so it does not appear in logs of web addresses. Our licence database is access-controlled and kept in one region with no copy elsewhere. No system is perfectly secure, but we take measures appropriate to the risk.
If your organisation runs bAIbel TMS on its own premises, nothing from it reaches us. If we host an instance for your organisation, we process its content and its users' data as your organisation's processor, under a data-processing agreement with it; your organisation's own privacy notice tells you about that processing.
You can ask us for a copy of the personal data we hold about you, have it corrected, have it erased, restrict how we use it, object to our using it on the basis of legitimate interests, and have it given to you in a form you can take elsewhere. Write to support@baibel-technologies.com. We answer within one month, and there is normally no charge. We may ask you to confirm who you are first, for example from the email address the licence belongs to.
We make no decisions about you by automated means alone that have legal or similarly significant effects on you.
If you are not satisfied with our answer, you can complain to the Information Commissioner's Office, ico.org.uk, or, if you are in the EEA, to the data-protection authority where you live. We would rather you told us first.
When this notice changes, the date below changes. If a change affects how we use data we already hold, we tell licence holders by email.
Last updated: 10 November 2026.
